A FEW LITTLE T&C'S
CANCELLATION POLICY
NEW CLIENTS
We do not offer refunds for our single sessions or packages.
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We understand that everyone's circumstances change last minute and we try to be as flexible as possible. However, we do ask for a minimum of 24 hours notice before your session starts if you need to reschedule. We will happily reschedule your session, to another time/day.
If you cancel or ask to reschedule within 24 hours, we will do our best to re-sell your spot. If we can, then we will move your session to another date. If we are unable to resell unfortunately your place will be lost.
We love meeting new clients and introducing them to Jump4you.
Trying a new form of exercise can be daunting and a little scary but Jump4you is the least pretentious form of exercise EVER!
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To prove it, we give all new clients their second session free of charge, by the end of your second session you will be hooked!
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Free sessions need to be booked by the instructor, so just let us know when suits you best.
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For your comfort it is best to wear sports/activewear as well as trainers, or trampoline grip socks.
PACKAGES
ON ARRIVAL
For those of you who love Jump4you we recommend buying a package to save you some money!
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Choose a package type (PRO 20 sessions or PLUS 10 sessions) click on any date in the diary to activate and pay for your sessions. Once payment has gone through, please contact us straight away with all the dates you'd like. We need all sessions to be booked straight away, and then your have 24hours cancellation if you need to move them around.
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**Please note that all packages expire within 10 weeks of purchase date **
If it is your first session with us please arrive 5-10 minutes beforehand to fill out any paperwork, including the Par-Q (Physical Activity Readiness Questionnaire) and Video Release Form.
Equally, please arrive a few minutes early, if you need to speak to the instructor, as the session will starts promptly.
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If you have any health conditions, or if anything has changed since you last saw your instructor it is important to share this with them before the session commences.
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Jump4you is situated in the room on the first floor of Lakeside. There is ample of free parking, and toilets on site.